Autobusni prevoznik Croatia Bus

“The bus driver was horrible. When I arrived to check in my luggage he said it was some Kune’s to check it in. Since I traveled with a few different bus companies that didn’t charge extra for luggage, I asked him kindly if I could check my ticket to see if there were additional costs for luggage. I had another bag and my phone to check the ticket in my hands but the bus driver got mad instantly, tried to shove my big backpack in my hands. I asked him if he could put the bag on the floor please, because my hands were full and I obviously couldn’t hold a large backpack with that. He through the bag a few metres away on the floor. And after that he shouted: no Kune’s, no bag. Then he picked up the backpack and through it in the bus. I never even said that I wouldn’t pay, I just wanted to check if it wasn’t paid for already to avoid double costs. He was very rude and some stuff in my bag broke. I was just flabbergasted that someone can do that to someone else’s stuff. ”

“We had a terrible experience with the bus trip from Dubrovnik to Split. The two men who were driving the bus were incredibly rude. They abused us when they asked us to pay extra to have our luggage put under the bus; we didn’t have a problem paying extra however they got extremely frustrated with not only us but nearly every person who was getting on and off the bus. It seemed like everything they had to do was ‘too hard’ for them. We then get on the bus and are all sweating and feeling flustered as it was 27 degrees and there was no air con. After two hours on the bus I was feeling quite ill due to how hot it was and I asked them if we could turn the air con on and they said that it had been broken for 6 months. I’m not sure why they would keep a bus in circulation with no air con in this heat. I’ve never wanted to get off a bus any faster. Terrible experience!”

“No one was there to apologise, explain or help us sorting this pb out. Not professional !”