Autobusni prevoznik Croatia Bus

“Bus full of rubbish. Staff kind of pushy. The expected arrival time at the Split port was 17.15 and we didn’t arrive until 18.15. This was extremely stressful as we had a 14 hour train journey departing from Split at 18.28 so we only made it by a few minutes. The previous journey with the same company (Split - Tisno) also arrived 45 minutes late. ”

“Hi, we bought two-way bus tickets with my girlfriend to Dubrovnik-Kotor-Dubrovnik from vollo.net. The departure from Dubrovnik at 7.00 am and return ar 15.55 pm. We got QR-tickets to my e-mail and everything was okey. We saw no mention that the tickets should be printed and went happily to bus station with intetion to show the ticket from my mobile phone. We arrived to bus station and showed our tickets to the bus driver, but for our surprise, he said rudely that ”only paper tickets”. This came as a suprise to us and many other customers. In addition, the tickets could not be printed out in the bus station, nor it was possible to buy new paper tickets. However, after long argument between the customers and bus station staff, one staff person agreed to write the tickets to a paper form for us. However, we had already bought new bus tickets to a transport which was leaving at 8.15 and that money could not be refundes anymore. We decided to go with our original transport since it was supposed to leave earlier, at 7.00 am. However, the clock became already 8 o’clock and the bus hadn’t moved anywhere. The bus was waiting for more people and there were already too much people in the bus, approximately 4-8 people sitting on the floor. We decided to change to the bus which was leaving at 8.15 am. It left on time but was eventually so late in Kotor that we didnt want to use our return ticket which were to a bus leaving at 15.55. Therefore we bought new tickets to a bus which was leaving at 18.00 pm, to have more time to spend in Kotor. Overall, I find it very unprofessional to not accept electronical tickets and especially wonder the fact that there was no mention anywhere in vollo.net nor on the mobile tickets that they should be printed out. In addition, the behaviour of staff was very bad. Eventually we didnt use neither of our tickets and were very unpleasent to the service we had bought. ”

“Disgraceful service. Booked tickets on line for 11.15am service from Split to Dubrovnik for Sat 25 Aug. Bus did not arrive and was told by information at the terminal that this service doesn’t exist and not sure why it is available on line. The next Croatia Bus service to Dubrovnik was due at 12.30. As at 1.10 pm that too hadn’t arrived so we managed to get on another bus company after having to pay for new tickets. Total rubbish company with nil communication from them. Steer clear - walking is a better option that relying on these incompetent people.”